10.12. Solving problem (Q&A)

In this section you can find answers to the most frequently asked questions about using NextGIS Mobile (NGM).

10.12.1. Application sign in

10.12.1.1. What should the username and password be to sign in to NGM?

To sign in to NGM, you need to use NextGIS ID, account you’ve created while registering at my.nextgis.com Here you can see how to get it. If you created, but forgot the password for NextGIS ID, follow password recovery instruction. Note that log in part is optional and only needed if you’d like extended NGM functionality.

10.12.1.2. I sign in to NGM as administrator and the application shows an error. What am I doing wrong?

To sign in to NextGIS Mobile, you need to use NextGIS ID. Administrator is a Web GIS username local to this Web GIS. You cannot sign in to NGM with this name.

10.12.1.3. I entered mywebgis.nextgis.com as my authorization server but stil can’t sign in. What am I doing wrong?

If you’re on Premium your authorization server is my.nextgis.com. If you entered something else - please remove it. Different authorization setting is for NGW installations on your own servers.